Help Center & FAQ
Product
The minimum order quantity depends on the model and type you choose, please contact us for details.
The key distinction is that a two-piece can is composed of a single seamless body and an end, while a three-piece can consists of a body, top, and bottom that are crimped together.
Two-piece cans and three-piece cans are typically made from metal, such as aluminum or iron.
Yes, our two-piece cans and three-piece cans are food-grade. They are designed to meet food safety standards and can effectively preserve the freshness and quality of food products.
Customization
Yes, you can customize two-piece cans and three-piece cans with your company's logo, branding, or any other desired design. This can be achieved through our excellent printing method.
Our tin cans are all international standard size, if you have customized needs, please contact us at sunny@connietinbox.com, and communicate with us specifically.
Special coatings and finishes can be applied to the cans during the customization process to enhance durability and ensure that the design remains intact even during transportation and handling.
We can print a wide range of artwork and designs on the cans, including intricate patterns, gradients, logos, and text. It's always best to consult with our designers to ensure your desired design can be accurately reproduced on the cans.
Quote & Order
You can get a quote by emailing us at sunny@connietinbox.com.
Typically, we provide quotes within 24 hours.
Once you receive a quote and are ready to proceed with your order, you can typically follow the next step:
Non-Colored Tin Cans
You should confirm:
- the can type
- tinplate material
- the processes for external coating & internal coating
Colored Tin Cans
You should confirm:
- the can type
- tinplate material
- the processes for external coating & internal coating
- layout design
- color printing
- single-color sample
Once this series of operations is confirmed to be correct, we will process with large-scale production.
Payment
We accept various payment methods including credit cards like Visa, Mastercard, Stripe, etc. And online payment platforms like PayPal.
The payment process on Connie typically includes the cost of the cans and any applicable shipping fees.
Yes, Connie can provide invoices for ordering tin cans on our website. Invoices can be used for business transactions and can serve as a record of the purchase.
Shipping & Return
Yes, we ship worldwide.
The shipping time for your order can depend on various factors, such as your location, the shipping method chosen, and any potential customs or transit delays. Connie strives to provide estimated delivery times for each shipping option during the checkout process.
Yes, we provide order tracking services. Once your order has been shipped, we will provide you with a tracking number that you can use to monitor the progress of your shipment. You can typically enter the tracking number on the carrier's website to get real-time updates on the status and location of your package.
In the event of any issues with your order, such as receiving the wrong item or damaged goods, please contact us as soon as possible. We will guide you through the return or exchange process and provide instructions on how to resolve the issue. Make sure to provide relevant details and any supporting documentation or images to facilitate the resolution process.